Frequently Asked Questions

Honest answers about our platform, our startup journey, and how we can help secure your business.

Bootstrap Startup Reality: We're a small team serving 3 customers who get direct founder attention. No corporate BS - just honest answers to real questions.

Getting Started Questions

The Bootstrap Startup Advantage

Direct Founder Access

Every customer gets direct access to founders and the technical team. No support tiers, no bureaucracy.

Fast Feature Development

Customer feedback becomes features in weeks, not quarters. We're small enough to be agile.

Honest Pricing

No enterprise sales games or hidden costs. Transparent pricing that makes sense for SMBs.

Personal Relationships

We know our customers personally and care about their success. You're not just a ticket number.

Still Have Questions?

Email us directly - founders read and respond personally to every message.

Response time: Usually within 4-8 hours, often much faster for urgent questions